ALL ORDERS MUST BE PLACED THROUGH THE WEBSITE, USING THE SHOPPING CART, WE DO NOT TAKE ORDERS THROUGH EMAIL.
Payment emails/invoices and notifications will automatically be sent to you upon submission. Email clients such as AOL tend to send these to your spam/junk folder, so we advise adding our email addresses to your contacts list to avoid this from happening. Please DO NOT use email clients AOL, as you may not receive any response from us at all!
”Processing” – Payment has been received by us. Your order is being prepared and will be sent within 1-5 days.
”SHIPPED” – Order has been shipped.
Upon ordering and receiving payment details, you have 48 HOURS to complete your payment submission, past this point your order may no longer be valid.
Question: I placed an order, but I forgot to add an item – can I add it to my cart?
If your order is ‘Processing’ then we cannot add anything to your order, or make ANY amendments whatsoever!
WE DO NOT TAKE RETURNS AND THERE ARE NO REFUNDS!
EUROPEAN BASED SUPPLIER!
All orders are shipped from within the EUROPE! We are open 7 days a week, but we only ship orders between Monday to Friday (working days).
We cannot be held accountable if incorrect or insufficient shipping information was provided. Be sure there are no Typing Errors or mistakes. Once your order is confirmed you CAN NOT change or request for it to be shipped to a different address.
We ship to ALL international destinations and provide all international customers with tracking numbers, provided you have selected the tracked option.
UK: 1 working day.
There is NO minimum order! You can order as much or as little as you like from us!
I advise ALWAYS using your real information when paying. In any event a payment issue arises, chances are you will not be able to get refunded if you purchased under a fake alias.
Contact us via the contact page on our site, only ONE submission is necessary and we will generally answer you within 24 hours – given the information is not already stated on this page and requires personal attention. We can take slightly longer to reply to inquiries on weekends and holiday periods.